Allow quick access to favourite functions (high priority)įavourite functions should be accessible quickly, without having to go through a number of menus to reach them. This negates the need for users to scroll through a menu to get to an option, then pressing a ‘Select’ button to activate it all of which requires at least two and possibly more button presses. Provide a way for users to select any item from within a menu by pressing a single remote control button, This can be achieved by numbering menu items and options so that the user can make a selection by pressing the associated number. Allow one-touch menu selections (high priority) This can be achieved by providing a ‘Back’ option that returns to the previous menu and a ‘Home’ option that returns to the main menu. Give users a way to get back to a known place (high priority) For example, users may be confused if instructed to press the information key on your remote control where the label on the key is the standard i symbol. On-screen instructions or prompts should exactly match the operations the user will have to do. Directions and techniques Ensure a direct correspondence between on-screen prompts and remote control button labels (high priority) In combination, these can make the difference between the interface being an effective and efficient tool for the user or a time-consuming and frustrating barrier. There are a number of ways that the design of the on-screen interface can help or hinder navigation and selection. If something goes wrong on the TV or I hit an incorrect button by mistake then I am lost as to what’s wrong. It’s okay as long as I am familiar with the remote controls. People who find a television interface confusing may also take a wrong step and will need to get back to where they were or to a known starting point in order to proceed. They may not know which button it was they pressed and if it takes them to an unfamiliar place, they may have difficulty finding their way back to where they were. People who find it difficult to use a remote control may often press the wrong button accidentally.
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